Privacy Policy

Effective Date: April 4, 2025

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Innovative Techhub Pvt. Ltd., Pune (hereinafter referred to as “ITHPL”, “we”, “our”, “us”) collects, uses, shares, or otherwise processes your personal information through the ithpl.com website and its related mobile site (together, the “Platform”).

By visiting this Platform, providing your information, or availing our products/services, you agree to be bound by the terms of this Privacy Policy, our Terms of Use, and applicable service/product terms. You also agree to be governed by Indian laws, including but not limited to those related to data protection and privacy. Your personal data may be stored and processed in India, which may have data protection laws different from those of your country. If you do not agree to this Privacy Policy, please do not access or use our Platform or services.

1. Collection of Your Information

We only collect the information necessary for lawful, contractual, or business purposes. When you visit, browse, register, or use services on our Platform, or interact with us on social media, we may collect personal information such as:

  • Full name, username, email address, contact number, password
  • Demographic details such as gender, nationality, date of birth
  • Location or IP address
  • Business contact details (if applicable)
  • Payment and banking information (e.g., cancelled cheque, account number, IFSC, etc.)
  • Government-issued identifiers (e.g., PAN)
  • Any data submitted while contacting us, registering, or participating in events or surveys

2. Use of Information

Your personal data is used to:

  • Deliver our services, process orders, and make your experience seamless and personalized
  • Communicate order status, service updates, offers, and promotional content (with opt-out options)
  • Authenticate identity and prevent fraud
  • Send transactional and marketing communications
  • Fulfill KYC/GST compliance where applicable
  • Analyze usage patterns and improve platform performance

13. Contact Us

For any questions, feedback, or data-related concerns, please contact:

Innovative Techhub Pvt. Ltd.

Email: support@ithpl.com

Phone: +91 9850205488

Website: ithpl.co.in